About TWG Automotive
TWG Automotive Limited was set up by father and son Adrian and William Gibson in Camberley as an independent specialist in BMW and MINI vehicles, aiming to offer a quality alternative to the high prices inevitably charged by dealerships. This is the fundamental objective behind our company mission statement “dealership quality at an affordable price”.
TWG Automotive is the original Independent Specialists of BMW and MINI vehicles based in Camberley, trading from the same site for more than five years. No other BMW and MINI Specialist can offer the same level of expertise and knowledge that the staff at TWG can. We pride ourselves in given the best care and attention to your BMW and MINI that any garage can.
William Gibson is a fully qualified BMW and MINI technician, having been trained through the BMW apprenticeship programme. During this time he was awarded the prestigious BMW Apprentice of the Year Award in recognition of his dedication, hard-working ethos and technical skill.
William gained a wealth of experience relating to both BMWs and MINIs whilst working in the dealership network. He was subsequently head-hunted to join an independent BMW specialist workshop in Newbury where he experienced first-hand the importance of providing customer service and quality within a budget.
Adrian Gibson is a Chartered Certified Accountant who has spent a number of years as a Board Director running a large multinational company. This role involved developing and overseeing relationships with a range of stakeholders including major customers, governments and regulatory bodies.
Adrian brings an unrivaled business knowledge and financial expertise to TWG Automotive. His strategies have been key in learning our processes and reducing overheads to ensure that our customers receive excellent prices without compromise on quality.
Rich joined the team in August 2016 and brings a massive amount of experience with him with over 30 years in the industry. Rich has had many roles in the motor trade working at BMW main dealers across the south of the country, as a BMW Senior Technician and also gained a lot of valuable customer service skills as a Service Advisor too. Rich has also trained new apprentices at factory training academies. Rich brings years of experience to TWG Automotive and has fitted in with the others like an old pair of gloves.
Karen is the newest addition to the team and following recent redundancy wanted to have a change in career direction and works in the reception part time answering the phones, dealing with customers and suppliers as well as managing the ever growing amount of paperwork that a small business creates.Karen brings over 30 years experience in customer services and administration and has worked in the motor industry in the past so familiar with the business and fitted in well, and yes she is married to Rich (one of our technicians, so we really are keeping things family orientated!!).
Kate is Adrian’s wife and Will’s step mother (after all TWG Automotive is a family business so all members must help out!). Kate will be covering the office when Karen is not in and has a lot of experience in the business, mainly talking with customers so brings a nice addition to the company helping us provide great customer service.
The TWG approach
We use the latest dealership level diagnostic software that allows us to carry out the same investigative procedures undertaken by a dealer, ensuring your BMW or MINI continues to receive the best possible care. By reducing overheads our labour rates are in the region of 30% to 50% lower than a typical dealership without compromising our top quality customer service.
We use BMW and MINI parts as standard but we can also source some more cost effective parts that meet our high quality needs if the customer wishes. At TWG Automotive we offer a high end service, the same you may find at a dealership, so you need have no fear of poor workmanship or lack of product knowledge. We are a real, affordable, dealership alternative.
TWG Automotive Ltd is a UK registered company 07530069 and UK VAT registered 113786021